All Systems Operational

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Welcome to the PCI Vault status page. Subscribe to get updates of incidents and outages as they occur. PCIVault.io is a vendor neutral PCI DSS compliant environment provided by SnapBill, Inc to provide credit card tokenization services for use in their debit order system.

Vault API Operational
90 days ago
100.0 % uptime
Today
Hosted PCD Forms Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 8, 2021

No incidents reported today.

Mar 7, 2021

No incidents reported.

Mar 6, 2021

No incidents reported.

Mar 5, 2021

No incidents reported.

Mar 4, 2021

No incidents reported.

Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021
Resolved - This incident has been resolved.
Feb 24, 08:49 UTC
Monitoring - 4:00am UTC: We noticed authentication errors and intermittend (Internal Server Error - 500) responses for a small subset of our users.

6:00am UTC: Our engineers found the cause was an database instance update which caused processes to intermittently fail with various connection errors. We have since restarted all services and have not noticed any recurrence.

7:00am UTC: All servers and encryption / decryption processes appear to have stabalised and the incident will be monitored for the next 24 hours to ensure a complete resolution.
Feb 24, 07:52 UTC
Feb 23, 2021

No incidents reported.

Feb 22, 2021

No incidents reported.